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KellyOCG is the Best Recruitment Process Outsourcing Partner in Singapore and Malaysia.

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Corporate leaders recognise that HR has the potential to elevate business strategies. Yet, only slightly more than half of the companies surveyed bring HR to the table when developing business strategy - 59 per cent in India, 53 per cent in ...

Talent Analytics Read More >

Technology has given a boost to many aspects of business operations, including HR practices. The time has come to examine closer the complex HR digital landscape and how technology boost organisations’ ability to attract talent, improve engagement ...

Recruiting, Technology Read More >

Talent shortages remain a major concern for businesses in the Asia Pacific, according to our recent survey and report on workforce agility[i].

War for Talent Read More >

Optimising costs is an appropriate response to competitive pressure. This does not mean an indiscriminate slashing of expenses just to give a short-term boost to profits. It does however mean taking a good look at where efficiency can be raised but ...

Customer Service Read More >

Innovative and novel drugs remain key to profitability in the life sciences industry, but the increased use of digital technologies has placed the industry in direct competition with tech companies for the same talent pool.

Life Sciences Read More >

Demographic and lifestyle changes are giving the healthcare and life sciences industry a long-term boost. Shifting disease patterns, more sedentary lifestyles, changing diets, alongside ageing populations and a growing middle class have led to ...

Life Sciences Read More >

The recent WannaCry ransomware attack has reminded all enterprises that they need to be vigilant about cyber security and in this case, company data is at risk.  

Business Process Services, BPS Read More >

In our recent white paper The Strategy of Winners we described how economic and market conditions in recent years have forced many organisations to bear down on their use of statement of work (SOW) service providers. However the focus of much of ...

SOW, Statement of work Read More >

Delivering a great customer experience (CX) is paramount to growing any business. Good CX leads to higher customer satisfaction, which brings loyalty and as word gets around, new customers. Bad CX has the opposite effect, driving away existing ...

Business Process Services, BPS, Customer Experience Read More >

A Statement of Work (SOW) is a document that details project/engagement specific activities, pricing, deliverables and timelines for a supplier providing services to their client. During the past few years the expression ‘SOW’ has evolved from its ...

SOW, Statement of work Read More >

Latest News

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KellyOCG is the Best Recruitment Process Outsourcing Partner in Singapore and Malaysia.

Contact a Consultant

KellyOCG can partner with you to create inventive and customized talent solutions to achieve an agile and resilient workforce.  Contact and connect with us today.